A thunderstorm caused my neighbor's tree falls down.
The branches crashed into our fence around the garden and laid down between our our walkways, grass and flowers.
Therefore, we could not use our front door anymore and because it happened during friday afternoon, so we have to wait untill monday for their home insurance to come over and take a look.

My questions are:
1. Will their home insurance cover everything?
2. What other things can I ask for it? (such as my inconvenient...etc.)