I got hit by someone else. Their insurance is not providing total cost up front for a rental car while mine is in the shop. I was not at fault. The Insurance carrier is Farmer's Insurance. They said to pay the difference of the rental, and they would reimburse.

My understanding by an insurance facilitator at my old company is that if the fault was not yours, then the insurance company has to accommodate you with full pay for the rental car for a comperable vehicle to the one that was damaged.

Anyone have any knowledge of the law, and links where I can find out the info?

Thank you in advance.