This is quite standard and would of been in the small print, often companies ofer you a good deal but make you take you insurance life cover etc etc.
My mortgage does this I do pay a little over the ods for my insurance but I've got over the top coverage and I got such a good deal that I save overall.
If it was in the agreement then theres nothing you can do, sorry.
But if you think you have been missinformed of miss sold you the deal then i would complain, you would have a very good case and they can waive the charges
*edit*
There is a couple of answers on here that might be confusig things, and with no dissrespect i just want to make things clear.
1. It is VERY normal, I bank with a leading chain on the highstreet, and its called a tie-in there in every legal contract in some form or an other. It might be excess on your car insurance, or having to take insurance out on a contract phone.
2. You are not being forced into doing anything its still your decision, but you are being charged for admin fees (or whatever they want to call it) nothing illegal.
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